Help

We have tried to make the site as easy to navigate and use as possible, but as we are asked questions we will add them to this page along with the answers. If you have any questions that are not covered please contact us using the contact form.

What do I do if I forget my password?
Go to My page and click "lost password". After entering the e-mail address that you registered with you will be sent a new password that you can log-in with. After logging in to the site you can change your password to a more memorable one by clicking on "change password" on My page.

We have now added the feature "remember me" when you log-on, which logs you on automatically every time you visit the site.

Both myself and my wife want to be able to register but we use the same e-mail address. Why won't it let us both register?
For security reasons your e-mail address has to be unique to each user. This is the way we communicate to registered users and give replacement passwords etc. Most ISP's allow you to have more than one alias for you e-mail address. E.g. fred@smith.freeserve.co.uk can also use betty@smith.freeserve.co.uk. These are counted as two different e-mail addresses. Also you can easily sign-up for a free e-mail address with sites like hotmail.com.

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